CONTENTS
EDITORIAL
New Team and New Challenges for the Department of Tourism and Geography
DELIA POPESCU, Director of the Department
ARTICLES
Poising Frontline Service Providers for Success: An Integrative Review and Future Directions
VINCENT P. MAGNINI
The Economic Contribution of Tourism at Local Level: An Application for Predeal Resort in Roman
CRISTI FRENT
The Inventory of the Objectives Bucharest Fortification Belt for Tourism Arranging Purposes
DORU TUDORACHE, VICTOR TIMOTIN, ALINA CARLOGEA, ROXANA ASTEFANOAIEI
Opportunities and Challenges in the Assurance and Improvement of Service Quality in Higher Education
ANAMARIA RAVAR
EVENTS
A challenging and friendly professional Fulbright experience:
Prof. Vincent P. Magnini
Papers Presented at International Conferences, with Program Committee, in Romania
Iuliana Pop, Petronela Sonia Nedea, ”Combating climate change in the Black Sea Region: a cooperative endeavour”, International Conference on EU and Black Sea Regions, Bucharest – Romania, 3-5 May 2012, Dimitrie Cantemir Christian University
Books Published by International Publishing Houses
Strategies for Tourism Industry – Micro and Macro Perspectives
International Projects
STITCH
National Projects
Research that may be made by The Faculty of Commerce Teachers