Manipulations of Users's Behavior Under "Social Monitoring" in Tourist Services

The influence of many factors determines, along with technological and communications developments, an increase in the speed that is required to solve any task in the time unit. Not in vain, this sense of shortening time was perceived as “Time has no patience with us.” Control can give rise to positive or negative effects. When the balance generated by the law that coordinates the processes is influenced by factors that apply control procedures, we can talk about the likelihood of manipulation actions. Can the users of tourist services be manipulated by “social monitoring”? To find the answer to this question we need to find out if we have people who imagine at the theoretical and practical level the study and the application of manipulation theories, legal entities that undertake to provide specific services based on the manipulative control of some target subjects, customers requesting such services and, last but not least, a market to be presented with a portfolio of services verified in practice.

Keywords

Manipulation, Tourism, Monitoring Applications, Potential Tourists, User Generated Content, Tourism 2.0

JEL Classification

M30, Z32, L83, L86

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