Keywords

CACTUS

CACTUS J Tour Bus Manag Econ

CACTUS – Journal of Tourism Business, Management and Economics

2247-3297

ASE Publishing House

Bucharest, Romania

cactus-2014-7

Research Article

L21, M10, O44

Copying with organizational change in the tourism industry

Vasile

Dragoș

https://orcid.org/0000-0002-2178-4719

dragos.vasile@com.ase.ro

Bucharest University of Economic Studies, Romania

15 12 2014

10 2 15122014

2014

The Author(s)

This is an open-access article distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (CC BY-NC 4.0).

https://creativecommons.org/licenses/by-nc/4.0/

The paper tackles the issue of organizational change in the tourism industry. The tourism industry is faced with a dynamic and complex environment that exerts constant pressures on its organizations and the adequate response of SMEs in tourism consists in making organizational changes. The paper examines four dimensions of organization`s ability to cope with change: (1) communication between the organization and its external environment, (2) the process dimension, (3) participation and communication, and (3) the capacity for change.

Keywords organizational change tourism readiness for change change process communication capacity for change

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