CACTUS CACTUS J Tour Bus Manag Econ CACTUS – Journal of Tourism Business, Management and Economics 2247-3297 ASE Publishing House Bucharest, Romania 10.24818/cts/6/2024/1.04 cactus-2024-4 Research Article O33, O31 Navigating the metaverse: unraveling its impact on tourism Petrica Anton-Liviu petricaanton20@gmail.com Bucharest University of Economic Studies, Bucharest, Romania 15 6 2024 6 1 1562024 Copyright © 2024, The Author(s) 2024 The Author(s) This is an open-access article distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (CC BY-NC 4.0). https://creativecommons.org/licenses/by-nc/4.0/

This study aims to explore the influence of perceived usefulness, perceived ease of use, social norms and attitudes towards the use of metaverse on the behavioural intention to use Metaverse in tourism, providing valuable insights into the potential impact of metaverse on the future of the tourism industry. To assess the influence of the variables, a questionnaire was administered to 50 participants from generations X, Y and Z with a gender distribution of54% male and 46% female participants. The survey demonstrated good internal reliability and validity. The results indicate that perceived usefulness, perceived ease of use and attitude have an impact on participants' behavioural intentions. However, the influence of social norms on behavioural intention was not found to be significant in this study. These results provide valuable insights into understanding the factors that influence people's behavioural intentions when using metaverses in tourism. Further studies with more refined questions and larger samples need to be conducted.

 Keywords metaverse tourism immersive reality digital experiences

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